Request Account Deletion

At Medlens AI, we value your privacy and give you full control over your data. If you wish to delete your account and all associated data, please follow the steps below.

How to Request Deletion

You can request the deletion of your account through the following method:

• Email Request: Send an email to support@mdlens.ai with the subject line "Account Deletion Request". Please ensure you send the email from the address associated with your Medlens AI account so we can verify your identity.

What Data Will Be Deleted?

When your account deletion request is processed, the following data will be permanently removed from our systems:

• Personal Information: Your name, email address, and profile settings.
• Uploaded Content: All medical reports, images, and documents you have uploaded.
• Generated Data: Any summaries, analyses, or risk scores associated with your account.

Data Retention

Once your deletion request is verified, we will initiate the deletion process. This is typically completed within 30 days.

Please note that we may retain certain limited information if required by law, for fraud prevention, or to resolve disputes, in accordance with our Privacy Policy.

Contact Us

If you have any questions or need assistance with the deletion process, please contact our support team at support@mdlens.ai.